JudgeService wanted to use their skills as customer satisfaction and insight specialists to create a product that was invaluable to hoteliers needs.
Resolut!on have created a hotel feedback survey that captures the most valuable information during and after a guest’s stay. We understand a hotel survey isn’t a one size fits all and we can work with you to develop your own hospitality survey to meet your businesses needs.
We built a completely customizable survey as we created Resolut!on’s dashboard. Understanding customer feedback and improving the reputation of businesses in-house and online is what we do. That’s why we tailored our customer satisfaction analysis tool to become leading hotel specialists, so we can provide your hotel with the tools you need to analyse performance, improve your online reputation and most importantly, provide better experiences for your guests!
'Our aim is to make the world a better place, one customer at a time' - JudgeService Team
We provide businesses with the tools they need to thrive using feedback tools and review systems. Helping your business manage feedback, implement training, increase customer satisfaction and build online reputations. We believe customer satisfaction and #RavingFans drive more profitable and more frequent sales and bookings. Find out how we can help your industry.
Hotels and Hospitality
From hotels to restaurants, golf clubs, spa’s, leisure centers and even gyms! Handle and resolve complaints using Resolut!on.
The hotel guest feedback system not only captures feedback but helps hoteliers manage operations. We provide various tools to the hospitality and customer service sector through creating actionable tasks and providing the software to communicate to wider teams and departments.
Do you want to improve your online reputation? Our review services can help you by using the feedback you receive to promote genuine reviews on Tripadvisor, Google, Trustpilot and more! Interested? See How it Works.
Our sister company, JudgeService, are experts in the automotive sector with over 10 years’ industry experience in customer satisfaction.
JudgeService provides valuable customer insight that drives dealerships customer retention and ROI. Our review systems integrate with Autotrader, Motors.co.uk and Google. Car dealer reviews are at the forefront of car dealer’s online reputations.
Resolut!on is used by new and used car dealers to manage customer satisfaction in the same way it works for hotels – getting feedback and managing outstanding cases.
We help estate agents sellproperties by understanding their customer's needs.
Our lost leads survey follows up lost enquiries using our Specialist Vendor Insight.This provides estate agents with the tools they need to improve their customer satisfaction and as a result, sell more property!
In additon our review systems help you improve your online reputation.
Again, Resolut!on works alongside our vendor, landlord, buyer and tenant survey to manage feedback and customer satisfaction in the same way it works for hotels and car dealers – getting feedback from surveys, the internet and colleagues.
Legal matters can be a long and emotional process. We help our clients keep their clients informed, from start to finish.
Resolut!on lets you underpin any issues your client has during their legal matter. We check in on your client at the start of the legal matter, during the matter and once the matters closed. Using our task system allows you to flag potential complaints, action tasks, and inform your team via email notifications. In other words, our system helps you manage your clients feedback so you can concentrate on closing their legal matters!
A happy client will give glowing reviews and recommendations. Use our review systems to improve and manage your online reputation.
