Peter Banks
Managing Director, Rudding Park
Peter Banks
Managing Director, Rudding Park
Starting off at the Savoy Group, as a Management Trainee, Peter has managed Rudding Park for the past 27 years. During that time, he has overseen the development and growth of the resort. Peter is renowned for his attention to detail and his success on building a like-minded team, who are committed to providing an exceptional guest experience.
Nuno César de Sá
Hotel and Resort Operations Manager, Rudding Park
Nuno César de Sá
Hotel and Resort Operations Manager, Rudding Park
With years of experience in Hotel Management and Operational roles, Nuno manages and oversees the operations and day-to-day running of one of Yorkshire’s finest luxury resorts, Rudding Park. Nuno’s enthusiasm and passion motivates staff through a firm, fun and fair leadership style. Keen to provide guests with unforgettable experiences, Nuno’s proactive and innovative approach means he is constantly thinking of new ways to optimise and enhance the guest experience.
Neil Addley
Managing Director, JudgeService
Neil Addley
Managing Director, JudgeService
Neil Addley has been committed to proving exceptional customer service over the last 30 years. Since 2018, Neil has been working with his own team and Rudding Park to develop Resolut!on. A unique case management system, that captures all forms of online feedback, guest feedback and live feedback from colleagues.
Martin Evans
Managing Partner, The Tourism Business
Martin Evans
Managing Partner, The Tourism Business
Through his York-based consultancy, Martin Evans has helped both hotels and hotel groups across the UK. Martin has used his years of knowledge to help clients develop and improve their marketing, sales, PR, and revenue management skills. Prior to this, Martin was recruited as Marketing Director at Yorkshire Tourist Board. Martin will discuss how positive guest and diner reviews can correlate with higher revenues, the main review sites for hotels to be on, how to manage reviews and what happens when hotels get into a downward spiral with their reviews (and how to get out of it!).
Kirsty Bortoft
Director, The Freedom Alignment Method
Kirsty Bortoft
Director, The Freedom Alignment Method
Kirsty is an international award-winning mindset coach, meditation teacher, Amazon best-selling author and the Founder of The Freedom Alignment Method. Her gift in the world is helping people permanently dissolve stress and anxiety without resorting to ineffective and outdated methods. Her pioneering techniques address the root cause of mental, emotional and physical pain, and focus on the metaphysical correlation between mind, body, and chronic pain. She has built the most premium stress and anxiety coaching company, helping high-powered professionals, CEOs and entrepreneurs find restoration and will be revealing the secrets to nurturing a positive mindset for you and your colleagues.
Davina Cooke
Senior Regional Sales Associate, Virgin Pulse
Davina Cooke
Senior Regional Sales Associate, Virgin Pulse
Davina worked in recruitment for 12 years before making the move into health and wellbeing, an area that has always been a huge passion. As a busy mum to young twins, Davina understands the importance of prioritising her own health and wellbeing, and as the wellbeing champion for the Leeds office of Virgin Pulse encourages others to do the same. Davina supports organisations across the UKIMEA region to put their employees first, creating meaningful and robust wellbeing strategies that deliver results.