With summer approaching, there is a consensus that guests are more likely to travel abroad and a seek a different experience from the recently popular staycation. Yet, there is still …
Read moreHow can you encourage more direct bookings this summer?
Guests are the key to your hotel’s success. Harry Gordon Selfridge, of Selfridges department store fame, coined the term “the customer is always right” in the early 1900s and the …
It has been a prolonged, perfect storm for the hotel and hospitality industries. Brexit was followed closely by the pandemic, leading to major staff shortages in the hospitality industry generally, …
…and what’s managed improves. Why you need Resolut!on to help manage your guest feedback and more Resolution is the hospitality reputation and task management software developed by customer satisfaction experts, …